As a building owner or facility manager, you have a lot of important decisions to make about the building (or buildings) in your care. When hiring a cleaning company, there are many things to consider, including the needs of your company and the practices of the company you are hiring.
We’ve compiled a list of qualities you should look for in any cleaning company you hire to handle your commercial cleaning needs.
Hiring a Cleaning Company Factor #1: References
When you hire anyone, you’ll want to ask for references. However, don’t just stick with the references they provide. Do some research of your own, too. Look at the Better Business Bureau to see the company’s rating there.
Google has a rating system for businesses as well, and you’ll also be able to see any written reviews by clients. Make sure that there are not any pending lawsuits against the company you are hiring. You can also search to ensure that they haven’t changed their name recently to circumvent any poor press they have had in the past.
Hiring a Cleaning Company Factor #2: Experience
This tip might seem obvious, but be sure to double check that the cleaning company bidding for your business has actual commercial cleaning experience. You don’t want to hire a company that only has a residential cleaning experience. While they might be perfectly good cleaning companies, they won’t have the experience required to understand the specific needs of a commercial building.
While looking at the experience of the company as a whole, ensure you look to the experience of their employees. How are the employees trained? Do they receive certifications for their training? If they do offer other types of cleaning than commercial cleaning, do they have specific teams who are trained for the services you need? Will you typically see the same people cleaning your facility?
As you learn more about the employees of the commercial cleaning company, discuss who will be managing your account. If possible, meet the person who will be managing your account. This will establish a business relationship— you’ll know exactly who you should contact when you have questions or issues.
Hiring a Cleaning Company Factor #3: Availability
A big consideration as you hire any cleaning company is determining when they will be in your building. You may need to have a janitorial staff on hand during business hours to clean as the day goes on, but you may also want a cleaning company who can come after hours to do the deep cleaning, so as to not disturb the work day.
There might even be cleaning that needs to be completed over the weekend. You might want your carpets cleaned on the weekends to avoid foot traffic until they are completely dry. Discuss your needs with a potential cleaning company and ensure their hours of availability match your requirements.
Hiring a Cleaning Company Factor #4: Products & Equipment
Does your company have a mission to be green? Does your cleaning company share that goal? Knowing what products your cleaning company uses is important for the safety and health of your employees and customers. It can also have an impact on the health of the building itself. For example, too-harsh chemicals might damage countertops and flooring— they can erode the seals.
The equipment your commercial cleaning company uses can also impact your bottom line. Is the cleaning company using energy saving equipment? If they’re not, you might notice an increase in your energy bills.
Hiring a Cleaning Company Factor #5: Plans Offered
A good commercial cleaning company that’s eager to work with you offers customizable plans. Your business and its needs are unique; your commercial cleaning company’s plans should reflect that.
You must ensure that your needs are clearly explained to the commercial cleaning company’s representative. They, too, should be able to walk your facility and determine if there are any issues that you might have overlooked. Then, they can lay out a detailed cleaning plan based on your specific facility and your budget.
Any company that handles your janitorial cleaning, your carpet cleaning, your window cleaning, and any other commercial cleaning needs should have an in-depth understanding of your company. They should be able to provide quality work within your budget.
Above all, don’t sign any contracts until all of your questions have been answered. If you’re looking for a dependable, experienced, and trustworthy commercial cleaning company in Concord, Massachusetts and the surrounding areas, call Evolving Services today. Our team can work with you to fully understand the needs of your company and what we can do to meet them.